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Getting Started

  • How to create a new wallet?
  • How to import your wallet
  • How to use the chat feature of the AnCrypto wallet?
  • How to use the wallet connect feature
  • How to send invites to friends for the AnCrypto app

Managing Wallet

  • How to search and add other DApps to your AnCrypto wallet
  • How to use the chat feature of the AnCrypto wallet?
  • How to use the wallet connect feature
  • How to check the notifications and Deposit details on the AnCrypto app
  • How to manage or change the Profile privacy preference of your AnCrypto app
  • How to manage and add wallet after setting up the app
  • How to block and unblock users on AnCrypto?
  • How to change and setup a new AnCrypto Security pin
  • How to turn on or off push notifications for your AnCrypto app
  • How to change the currency preference
  • How to manage, add cryptocurrency listings to the AnCrypto app’s dashboard?

Managing Tokens

  • How to send crypto currency using AnCrypto
  • How to receive currency or How to share your public address
  • How to add new tokens or cryptocurrencies to your AnCrypto wallet

Transactions & Gas

  • How to add new tokens or cryptocurrencies to your AnCrypto wallet

NFTs

  • NFT tokens in your AnCrypto wallet

Swap & Bridge

  • Difference between the Swap and Bridge feature of AnCrypto
  • How to add new tokens or cryptocurrencies to your AnCrypto wallet
  • How to use the wallet connect feature

In-Chat transfers

  • How to use the chat feature of the AnCrypto wallet
  • How to send crypto currency using AnCrypto
  • How to receive currency or How to share your public address
  • How to add contacts and send invites on the AnCrypto app
  • How to block and unblock users on AnCrypto?

Privacy & Security

  • How to block and unblock users on AnCrypto?
  • How to change and setup a new AnCrypto Security pin
  • How to Delete a wallet from the AnCrypto app
  • How to reveal your Secret Recovery Phrase
  • What is a ‘Secret Recovery Phrase’ and how to keep your crypto wallet secure
  • How to manage or change the Profile privacy preference of your AnCrypto app

Troubleshooting

  • Resetting your account in the event of a stuck or pending transaction
  • Can I reverse an already confirmed transaction?
  • I’ve been hacked/scammed (unauthorised transactions on my account)
  • What to do when your balance of tokens is incorrect
  • How to restore your MetaMask wallet from Secret Recovery Phrase
  • How to recover your Secret Recovery Phrase
  • Difference between “Add watch only wallet” and “Create and import wallet feature”
  • Third-party swaps platforms
  • What are imported accounts?

Resetting your account in the event of a stuck or pending transaction

Table of Contents
  • To delete your account, you need to follow the following steps:

Some transactions take a longer time to complete than the standard time. Sometimes, it may even feel like the transaction is stuck. There could be a number of technical reasons causing such issues like if you have run out of the native tokens required to pay the gas fees or you are selecting a too-low gas limit when the transaction traffic is high. Many other incidents like these can slow your transactions. 

Occasionally, the AnCrypto app can also have some software issues, which could result in a slow or stuck transaction. In such a case, you may have to delete and re-add your account and delete and reinstall the app as well. 

To delete your account, you need to follow the following steps: #

  • Open the AnCrypto app using your 4-digit security pin. 

  • Open the Account tab by selecting the icon appearing on the top left corner of the app’s home screen. 

  • Select the Manage wallets option.

  • Now on the next page, tap the icon appearing next to the wallet you want to delete. 

  • Thus, you’ll land on the Manage page of the wallet. Here, you’ll see the following four options. 
  • Name: Here you can change the name of your account. 

  • Backup options: In this section, you’ll see two more options: Show Recovery Phase and Export Private Key. You can retrieve your Recovery Phase, if you have lost them, using the Show Recovery Phase option. And you can get access to the Private keys of all your tokens using the Export Private Key option. 

  • Delete Wallet: Using this option, you can delete the wallet from the AnCrypto app. 

After selecting the option, you’ll get a pop-up message. Select Yes for deleting the wallet. 

  • Once you delete your wallet, you have to import it back into the AnCrypto app using its Recovery Phase. 

Note: You can delete the Default wallet. These are the wallets created on the AnCrypto app. 

You can also delete and reinstall the app from your phone’s app store. 

 

What are your Feelings
Updated on November 7, 2022
Can I reverse an already confirmed transaction?

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Table of Contents
  • To delete your account, you need to follow the following steps:

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